I just wanted to give a shout-out to the amazing cleaning staff! I only requested a light cleaning, but they really went the extra mile and exceeded my expectations. I'm so grateful for their hard work!
Cherry
Οκτώβριος 2024
staff fabulous. young lady who dropped off towels was excellent. My son lived the breakfast. And they let my 2 yorkies could stay there as well. We will be back in August.
Lauree
Ιούνιος 2024
Nice friendly staff. I had a minor issue with the first room and the staff promptly moved me to another room. The room was clean and comfortable and a good value for the price. The location was safe and located near restaurants and stores. I would stay here again.
Janet
Μάρτιος 2025
The friendly and helpful staff and the clean and comfy room. Location was perfect for our visit. Katrina, at the front desk, welcomed us with a smile and a great sense of humor. She helped to make our stay a happy one. A big thank you to Katrina!
Steve
Ιούνιος 2024
Everything was top notch! Excellent breakfast, incredibly comfortable accommodations, wonderful staff, a huge bonus while traveling was the late hours for the pool and extended hours for breakfast!
Alyce
Απρίλιος 2024
Katrina J is an incredible manager at this hotel, kind, funny, attentive to customer needs to the max! Katrina J has the perfect personality to genuinely make any guests stay the very best! This will always be my hotel of choice for ALL my Big Rapids visits!! Thanks again KatrinaJ and all her amazing staff!
Mark
Μάρτιος 2024
The continental breakfast was nice, maybe if there were more options laid out it would be better. Don’t let that dissuade you from staying here though, the place was nice
Ethan
Φεβρουάριος 2023
location, staff, room was very nice
Paula
Δεκέμβριος 2022
The hotel was nice. Kids and adults were loudly talking in the hallway for almost an hour, from 10:30 to 11:30pm. There rooms were apparently separated and instead of going into one room to visit they were loudly talking in the hall.
Brenda
Ιούλιος 2024
The bed was very comfortable & a good sized room. this was the friendliest staff I’ve ever encountered at a hotel. All of the girls were friendly & so nice
Kim
Αύγουστος 2022